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Customer service Executive

From 2 to 4 Years of experience
INR 300000.00 - 450000.00 / P.A


Job Description

Customer service Executive

To acquire new quality customers and cross sell various products as desired by the Bank from time to time To ensure accurate, timely and error free processing of customer service requests To overcome problems using guidelines and escalate with expediency, when necessary. To ensure the best visual impact of the branches on customers

Desired Candidate Profile

To work for providing first class service experience to existing customers and take references for acquiring new quality customers. To cross sell deposit and fee products to such customers and penetrate better market share To constantly endeavour to improve existing customer relationships and involve in Sales to deepen the same. To keep updating knowledge and exposure to various banking products both internal as well as competitor. To continuously improve product knowledge and awareness of market trends and competitor products. To overcome problems using guidelines and escalate with expediency, when necessary. Other duties may be assigned from time to time as desired by the Bank Qualification Essential Graduate Desired Post Graduate in any field Desired Experience in Banking Desired skills and competencies Good knowledge of the geographical area Experience in banking as well as exposure to banking products is desired Communication skills with good command over English and Local Language is mandatory Working knowledge of PPT's and understanding of MIS. Disciplined on the compliance and Audit part and knowledge of the product being handled Good co-ordination and networking skills Sales Experience desired, though not mandatory Candidate only from banking sector with atleast vintage of 2 yrs in current company Candidate must be a local guy Proper communication

Industry : Banking/Financial Services/Broking

Functional Area : Financial Sercvices/Banking/ Investments/ Insurance

Role :  CRM/Customer Service Executive (Operations/Process)

Employment Type : Full Time

Qualification : Graduate

Education : NA

Gender : No Preference

Language : NA

Age Limit : NA

Notice Period : NA

Vacancies : 1 Nos

Company Profile


SPM HR SOLUTIONS started with the vision of sourcing the right kind of candidates for our partners because people are our assets and capital. We believe the right job can transform a person’s life and the right person can transform a business.
Company Info

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Recruiter Name:

Telephone:9655449001/5, 9655290011,44

Contact Company:SPM HR SOLUTIONS