CRM
Job Description
CRM
· Building and maintaining profitable relationships with key customers. · Overseeing the relationship with customers handled by your team. · Resolving customer complaints quickly and efficiently. · Keeping customers updated on the latest products in order to increase sales. · Meeting with managers in the organization to plan strategically. · Expanding the customer base by upselling and cross-selling. · Understanding key customer individual needs and addressing these. · Conducting business reviews using CRM programs. · Knowing your competition and strategizing accordingly.
Desired Candidate Profile
· A minimum of 5 years’ experience. · Excellent interpersonal and communication skills. · Proficient in all Microsoft applications. · Superior product knowledge. · A team player with leadership skills. · Maintain a positive attitude focused on customer satisfaction.
Industry : Strategy/Management Consulting Firms
Functional Area : Sales/Retail/Business Development
Role : Client Relationship Manager
Employment Type : Full Time
Qualification : Graduate
Education : NA
Gender : No Preference
Language : NA
Age Limit : NA
Notice Period : NA
Vacancies : 1 Nos
Company Profile
SPM HR SOLUTIONS
View Contact Details
Recruiter Name:
Telephone:9655449001/5, 9655290011,44
Contact Company:SPM HR SOLUTIONS